Home>Terms and Conditions

Terms and Conditions

These terms and conditions apply to your access to the afsaleuks.org.uk website. Please read these terms and conditions carefully before accessing and/or ordering any goods from our Website. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions. If you do not agree with the terms and conditions please do not use our Website.
You should print a copy of these terms and conditions for future reference.
If you have any questions about our website please contact service@afsaleuks.org.uk.

How to order

1. Select the goods you require and click ¡®Add to Basket¡¯;
2. Choose the quantity of goods you wish to purchase;
3. Review your basket making sure all specifications such as size (see our sizing chart) and colour fit your requirements, and then click "Proceed to Checkout";
4. If you are a new user you will need to create a new account. You must keep your username and password confidential as they allow access to your account. To continue setting up an account you will need to enter your personal details, billing address (which must correspond with your payment card address) and delivery address;
5. Once you have set up an account, you will be directed to the shipping confirmation page, and enter your billing addresses.
6. You will then proceed to the secure payment page where you may select the payment type and complete your order. Following submission of your order we will send you an automated order confirmation to the email address provided.

How the contract for the goods is formed between you and us

After placing your order you will receive an automated confirmation email. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us, and we will confirm acceptance to you by confirming that your order has been dispatched via EMS, once we accept your order, a contract to purchase and deliver goods takes effect between you and afsaleuks.org.uk. For overseas orders, once we accept your order, a contract to purchase the goods from afsaleuks.org.uk a contract to deliver the goods to you takes effect.

Our Goods

A description of the main characteristics of goods can be found on the product pages of the Website.
Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability and may be withdrawn or amended at our discretion. The prices on the Website may differ to prices in our retail stores, catalogues or elsewhere.
The Website contains a large number of goods and it is possible that, despite our best efforts, some of the goods listed on the Website may be incorrectly priced. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible. We will give you the option of reconfirming your order at the correct price or cancelling it.
We are under no obligation to sell incorrectly priced goods to you at the incorrect price if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as an error.
Ownership of the goods will pass to you when we receive full payment. The goods will be at your risk from the time of delivery.
Some offers carry a maximum quantity per customer, if applicable, this is detailed on the individual offer.

Data protection and privacy

Any personal information you provide to us and from which you can be identified is stored securely and confidentially and is processed fairly and lawfully in accordance with this privacy policy.
We take appropriate technical and organizational measures to protect against unauthorized or unlawful processing of your personal information, including encrypting your information to applicable industry standards. During your visit to the Website we may gather certain personal information that is necessary to set up your account, for the purposes of billing, delivery of your goods and queries. We only keep your information for as long as is necessary to process your order, process any applicable refunds, and respond to any complaints/feedback or to provide you with promotional information you have subscribed to.
Ordinarily we do not have access to your financial information which is securely transferred directly to our card processing agents and who process it on our instructions.
When you register your details with us, you have the option to subscribe to future promotions and special offers. You may unsubscribe from this at any time by emailing at service@afsaleuks.org.uk.
The Website can recognize past users by using cookies. Cookies personalize your visits to the Website to meet your individual preferences. You can disable cookies by adjusting your internet settings.
When you supply your information to us you accept the risks associated with the Internet and consent to our processing your information in accordance with this policy and will not hold us responsible for any loss of your information unless we have breached our duty of care to you.
If you have any queries regarding our use of your personal information or this privacy policy, you should contact our service team at service@afsaleuks.org.uk

Method of Payment

You may pay by VISA, Master Card. Please ensure you provide the cardholder's name as it is shown on the card, and the billing address corresponds as it appears on the card statement. Payment will be taken in GBP, USD and EURO DOLLARS, and if applicable, your card will be charged according to the exchange rate at that time.

Delivery

All orders from edhardysclothing.uk.com are delivered by EMS.
Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient.
Standard: ¡ê 6.99 delivery charge for all orders within UK
The maximum UK delivery lead time for goods is 15 days unless specifically agreed with you.
Couriers will require a signature to ensure safe receipt of your goods. The couriers will attempt re-delivery up to a maximum of three (3) times and if delivery is not successful after the third attempt they will return the goods to us and we will issue a refund.

Delivery of pre-order items

If you pre-order goods with a launch date, then we will reserve your goods and hold the order until the day before the launch date. The pre-ordered goods will also be dispatched via EMS. Please see ".

Free delivery offers

Free delivery offers only apply to UK Mainland orders and are not available for certain areas of the UK, including the highlands and the Channel Islands. Free delivery offers are sent using EMS.

Overseas delivery

Overseas delivery is provided to you by EMS also.